Video: Definition Of Customer Relationship Management
This article explains all you need to know about what customer relationship management is. Customer relationship management can be seen as the collaboration between front offices- Marketing, Sales and customer services department as well as the back offices in order to do business from the customers perspective. This allows organisations to understand customers better and give them exactly what they are looking for.
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Adeniyi Salau PMP , CCNA R&S , CDMP, CEP, MOS, MCP, CSCU (Project 2016), Microsoft Certified Security and Networking Associate is a Google and Beingcert Certified Digital Marketer, Project Manager and SEO Expert of repute with about a decade of Blogging and online marketing experience. He is always ready to share his experience with others.