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I have a Windows 10 desktop. Several weeks ago windows did an update and several days later when I powered on, I got the message “windows didn’t load properly” blue screen with several options. The ones I tried didn’t work well, until I found the “Revert to a previous date” option. That worked well. Computer went back on and functioned normally. Unfortunately I still receive the windows did not load properly screen every several days. Im running Windows 10 on a Mac. I was thinking of completely wiping out windows and then reloading it. Maybe I have a virus or bug ? Thanks !!
The humble answer:
For what it’s worth, you’re not alone on this one. Microsoft has been having issues with Windows 10 updates lately, which can sometimes introduce more problems for users than they can fix. It’s possible that you’re in this camp, but the good news is that it’s very, very unlikely that you’ve been hit with a virus or some piece of sketchy malware. It’s just a Windows issue—not very soothing to hear when you’re experiencing it, I’m sure, but at least slight more comforting than, “Your system is infected” (I hope).
Generally speaking, I like to abandon ship at the first sign of trouble that would likely take me longer to troubleshoot—with mixed results—than it would take me to reinstall Windows and all of my applications. I suspect that might be the case here. And since you’re Boot Camping into Windows on your Mac, I’m less bothered by putting you out of commission for a bit, since you’ll always have macOS to use if you absolutely need to do something on your computer.
So, let’s start there. Pull up Windows Update, click on View Update History, click on Uninstall Updates, and look to see if you can uninstall KB4535996. If you can, great! If not, there goes that troubleshooting technique.
While you’re here, maybe check to see if there are any additional Windows updates you can install. It’s a long shot, but perhaps something has arrived that could fix whatever issues your Windows installation is struggling to deal with. And since you’re using Boot Camp to run Windows on your Mac, pull up Apple Software Update and make sure there aren’t any new drivers or updates to install.
Finally, try reinstalling Boot Camp’s Windows Support Drivers, which might magically cure whatever is causing your system to blue screen upon launch. There’s no guarantee this will fix things, but it’s worth exploring before you take more drastic measures.
While you’re in Windows, you can also open up an elevated command prompt (search for “Command Prompt” in the Start Menu, right click on it, and select “Run as administrator”). From there, try running a simple “chkdsk /f” to conform there aren’t any issues with your file system. You can also try “chkdsk /r /f” for a much more thorough analysis and fixing process, but it’ll take a lot longer. If your hard drive is failing and that’s the reason behind your Windows issues, it’s also possible you might not get any additional information from chkdsk. You’ll want to use some other techniques to confirm you’re ok (or headed toward disaster).
You can also run “sfc /verifyonly” followed by “sfc /scannow” in the same elevated command prompt. If the first command found any corruption in your Windows system files, the second command should fix them.
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