PMBOK Guide
IT INFRASTRUCTURE LIBRARY 4

Revealed: 3 Differences Between Service and Products

Revealed: 3 Differences Between Service and Products

Introduction

 

In this article, I want to focus on the differences between service and products. I will also talk about how the two concepts work together in an ITIL 4 environment. Follow me as we will be looking at the two together in this article. 

 

Services

A Service can be seen as a means of enabling value co-creation. It helps to facilitate outcomes that customers want to achieve, without the customer having to manage the cost and the risks. 

The service is always based on one or more of its products and services. When you are rendering services, you are putting all your resources in place in order to ensure that customers get what they are looking for.

Products

Products can be seen as a configuration of resources, created by an organisation. They should be potentially viable for their customers. When organisations create products to offer to customers, they are putting some of their resources together at different levelsThis is done to generate income or goodwill. It is not left for potential or current customers to choose which of the products they will be able to afford.

Another fact that you need to know about products is that they are always complex in nature. Also, not all products that are available in an organisation are visible to customers. The part that is visible is those that they have to offer to customers. It includes resources that they have put in place to support customers.

 

YOU CAN ALSO READ  How Service Value System Works

It is left for the organisation to decide which aspect of their products will to see and tailor those components in order to meet the need of customers.

 

Revealed: 3 Differences Between Service and Products

Now your take on this argument.

We would also like to hear what you feel about the topic we discussed today. Your feedback is very important to us. Feel free to drop your comments and recommendations. If you have a contrary opinion, you can drop that too.

You can also join our Facebook Page CRMNigeria for more updates. You can do that by clicking on the link or searching for our page on Facebook.

Click here to Download 5 E-Books that I have taken time to prepared for you.

These E-Books contains formulas that have helped many of my students to nail the PMP Exam. You can also make use of this E-Books. While you are using it if you have questions to ask me concerning the Formulas, feel free to shoot me a mail. I am committed to assisting you to nail your PMP exam. It’s a pledge. You can always count on me as a friend. 

PS: For like seven years since I started blogging I have tried many platforms and tools. Some worked and some of them performed below expectation. Here are some of the tools that I will gladly recommend for you any day, any time.

BEST AUTO SEO FOR JUST $1

BEST HOSTING AND DOMAIN SERVICE

BEST HOSTING IN NIGERIA (AFFORDABLE)

You can also download our Mobile App here.

Click here to Like our Page on Facebook

Follow us on Twitter

Domain names for just 88 cents!3 Major Roles of PMO in Projects 1
Action Point.
You need to confirm your subscription by clicking on the link sent to you. You can check the spam folder for it. Add us to your mailing list to receive directly from us.

PS: Click on the link below to sign up for my Online E-Course CRM Training. Make sure you confirm your subscription by clicking on the link sent to you. Thanks.

new horizons online training
Adeniyi Salau
Adeniyi Salau (CCNA,CDMP, CEP, MOS, MCP, CSCU (Project 2016) is a Google and Beingcert Certified Digital Marketer, Project Manager and SEO Expert of repute with about a decade of Blogging and online marketing experience. He is always ready to share his experience with others.
https://crmnigeria.com

Leave a Reply

Your email address will not be published. Required fields are marked *

CommentLuv badge