8 ways of Managing Conflicts in Projects
In this article, I want to talk about ways of managing conflicts in projects. One thing is sure, conflicts will always come up in projects but as a Project Manager, one critical skill that you must have is the ability to resolve conflicts and keep the project going. It is very essential.
#1 BUILDING TRUSTS
One of the ways that a Project manager can manage conflicts in projects is by building trust among stakeholders and team members. If the Project Manager presents himself in a way that the team members trust him to deliver, he will not have any problem with team members and stakeholders. This will assist the project manager in reducing conflict with the Project Manager to the barest minimum.
#2 SATISFY CONCERNS
The Project Manager in managing conflicts in projects also need to satisfy concerns when a project manager is starting out a project, there will always be negative views and concerns about the project. You have to make sure you meet with individual stakeholders. This will assist the Project Manager in reducing conflict within the project to the barest minimum.
#3 SEEKING CONSENSUS
It is also the duty of the Project Manager to seek consensus for project requirements. He has to rally round so that he can get stakeholders buy-in for his vision for the project. If it is possible, for the project manager to get everyone to agree to a decision. He needed to make sure that major stakeholders agree to his initiative.
#4 BALANCING COMPETING GOALS
There will always be divergent views when it comes to project goals. It is the duty of the Project Manager to balance divergent goals and competing requirements for the project. He has to gather requirements from various stakeholders and make sure that he convince stakeholders to accept these requirements as project requirements. He is expected to mirror different views and harmonize the views of different stakeholders.
#5 NURTURING PROFESSIONAL NETWORK
it is the duty of the Project Manager when managing conflicts to apply persuasion, negotiation, compromise and conflict resolution skills in managing different stakeholders for the project. He must be ready to shift ground when his views are met with superior arguments.
#6 NURTURING PROFESSIONAL NETWORK
The Project Manager as an expert must be able to nurture personal and professional networks that will help him to achieve project goals. He has to work with diverse individuals and maintain a robust database that can be used now and in the future to achieve project goals.
#7 BUILDING RELATIONSHIP
The Project Manager as part of his network capabilities also has to relate with others. He has to work with the mindset that relationships are just as important as the project. He has to learn how to move on and understand the dynamics of individuals as part of project constraints.
#8 POLITICAL ACUMEN
As we all know that politics is who gets what, when and how. The Project Manager also needs to develop his political acumen. He must know how to influence others in order to achieve project goals. The Project Manager needs to know the kind of politics that is at play in the organisation.
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Adeniyi Salau PMP , CCNA R&S , CDMP, CEP, MOS, MCP, CSCU (Project 2016), Microsoft Certified Security and Networking Associate is a Google and Beingcert Certified Digital Marketer, Project Manager and SEO Expert of repute with about a decade of Blogging and online marketing experience. He is always ready to share his experience with others.