Information Technology Service Strategy can be seen as planning the overall output of any project. With it, you are able to determine the end from the beginning.
When you are setting a goal for any service, you are trying to determine what is and what is not part of the service, this will help you to remain focused.
With this, you can avoid a lot of distractions that will come up later on in the project. Let us talk in this article about some of the scopes that you have to keep in mind for your project.
Defined by business
One of the key fact about Information Technology Service Strategy scope is that it should be defined by the business.
The nature of the business should determine what the goal will be. It is not something that you can plug in from anywhere.
This will enable to get all the necessary support that you need in order to succeed. When you failed to carry the key stakeholders along, you can be sure that the business will fail woefully.
Comprises of business activities
Another key fact that you need to know about Information Technology Service Strategy is that it consists of business activities.
This has to do with coming together of many departments that are performing different activities in order to achieve common goals.
You should note that it is your due as the IT Manager to coordinate these activities in order to achieve the desired result.
That also includes constant communication with all the stakeholders. Without that in place, the project is heading for a brick wall.
Above all, talking about the scope of Service Strategy, it can be based on new, existing or changed services.
Just note that it is not what you used for new services that you will use for changed services. Every service has its own unique features.
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