How Service Value System Works

service value system


In this article, I want to look at some of the facts that you need to know about Service Value System in ITIL 4.


Defining Service Value

The Service Value System describes how all the components and activities of an organisation work together in order to allow value co-creation. This system talks about how organisations arranged their resources so as to allow customers to contribute to the development of new products and services.


It should be noted that these components and activities can be configured and reconfigured in multiple combinations as situations and circumstances changes, but this requires the integration and coordination of activities, practices, teams, authorities and responsibilities in order for them to be truly effective.

Defining Service Value System in ITIL 4

The purpose of SVS is to ensure that the organisation continually co-creates value with all stakeholders through the use and management of products and services. That means when organisations create new products and services, they have to listen to feedback from customers. They must provide the enabling environment that allows customers to contribute to the development of new products and services.



Now your take on this argument.

We would also like to hear what you feel about the topic we discussed today. Your feedback is very important to us. Feel free to drop your comments and recommendations. If you have a contrary opinion, you can drop that too.

You can also join our Facebook Page CRMNigeria for more updates. You can do that by clicking on the link or searching for our page on Facebook.

Click here to Download 5 E-Books that I have taken time to prepare for you.

These E-Books contains formulas that have helped many of my students to nail the PMP Exam. You can also make use of this E-Books. While you are using it if you have questions to ask me concerning the Formulas, feel free to shoot me a mail. I am committed to assisting you to nail your PMP exam. It’s a pledge. You can always count on me as a friend. 

PS: For like seven years since I started blogging I have tried many platforms and tools. Some worked and some of them performed below expectation. Here are some of the tools that I will gladly recommend for you any day, any time.






You can also download our Mobile App here.

Click here to Like our Page on Facebook

Follow us on Twitter

Domain names for just 88 cents!3 Major Roles of PMO in Projects 1
Action Point.
You need to confirm your subscription by clicking on the link sent to you. You can check the spam folder for it. Add us to your mailing list to receive directly from us.

PS: Click on the link below to sign up for my Online E-Course CRM Training. Make sure you confirm your subscription by clicking on the link sent to you. Thanks.

Adeniyi Salau PMP , CCNA R&S , CDMP, CEP, MOS, MCP, CSCU (Project 2016), Microsoft Certified Security and Networking Associate is a Google and Beingcert Certified Digital Marketer, Project Manager and SEO Expert of repute with about a decade of Blogging and online marketing experience. He is always ready to share his experience with others.

Leave a Reply

Your email address will not be published. Required fields are marked *


CommentLuv badge