Category: CRM

What you should know about e-CRM

THE CONCEPT OF E-CRM OBJECTIVE OF THIS ARTICLEAt the end of this chapter, readers should be able to understand·        The role of technology in a customer-centric enterprise.·        They will also… Read more »

The role of CRM Technology in CRM

CUSTOMER RELATIONSHIP MANAGEMENT AND CRM TECHNOLOGY This article talks about some of the facts that you need to under about CRM Technology in a customer-centric enterprise. Follow me as we do… Read more »