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Customer relationship management

BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE Modelling and Analysis is used to measure individual customer values for the features and pricing of the offer, captures the richness, dependencies and diversity of individuals. It is...
BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE Clustering can be defined as the process of understanding patterns that are common to a group of customers or prospects. While I was defining customer relationship management, I...
BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE   In my previous article, I have tried to establish the fact that the organizational structure that works for a customer centric enterprise will not work for...
  BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE   Account management is one of the standard feature of Sales Force Automation software. The Account Management section of Sales Force Automation is been used to facilitate sales person or...
    BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE   According to Pipedrive, Sales pipeline is a great indicator of a company’s health. It can show you the money (that you are going to make in the coming months)....
  BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE   In this article, we want to see the roles that analytical CRM plays in a customer centric enterprise.  I have already said it that Analytical CRM are applications that...
  BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE   CRM data warehouse can be seen as a store where all data generated from different departments in the organisation are been stored before they are been processed for business...
  BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE     In this article, I want to talk about four ways that organisations can use the result they gather from the CRM Data processing...
  BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE     I have defined customer lifecycle as the stage that you take your loyal customer through over and over again while they are considering using your products...
  BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE   Ticket management forms part of service and support functionality-primary help desk. It helps you to know how to manage your customers and follow...