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Customer relationship management

BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE Customer centric data mining is a collection of techniques and methods which enables businesses to engage and retain their market share. Through customer centric data mining, you are trying...
BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE     According to Marketo, Marketing automation is a category of technology that allows companies to streamline, automate and measure tasks and workflows , so that they can increase operational efficiency...
BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE   In one of my articles, I have defined a customer as a person who used your products or services or someone that has the power to decide whether your product...
BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE   Analytical CRM, as I have discussed in my previous article has to do with applications that allows customer centric enterprise to see patterns that are common to their customers...
BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE           In this article, I want to briefly talks about four main things that Analytical CRM does in a customer centric enterprise. Follow me as we look at this together. capturing...
BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE   In this article, I want to talk about the four major components of Customer Intelligence cycle. When we talk about CRM Intelligence cycle.Customer intelligence cycle...
BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE In my previous article, I have talked about Customer Intelligence Management Cycle in a customer centric enterprise. One thing is clear, in order for an organisation to begin to...
 BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE A Data warehouse just like the normal warehouse that we are used to can be seen as a Digital centralised store where all organisational customer data are stored...
BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE In this article, I want to look at the six basic steps that we need to follow when we need to create a customer centric data warehouse for...
BECOME A PROUD LANDLORD WITH NCPL. CLICK HERE TO LEARN MORE customer relationship When you are using analytical CRM, you will be able to see the effect of all your decisions on your customers. This will actually help organisations to feel...